Terms of Service

Last updated: 5 July 2025

Welcome to ELIVOR LTD (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website and online store hosted on the Shopify™ platform (the “Site”). By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

Important: These Terms include important information about your legal rights, remedies and obligations. Please read them carefully. Nothing in these Terms affects your statutory rights.

1. Overview

By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access the Site or use any services.

2. Store Operator

• Business name: ELIVOR LTD

• Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

• Company number: 15982280

• VAT number: GB480528973

• Email: support@elivor.co.uk

3. Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction (18 years in the UK) or that you are the age of majority and have given us your consent to allow any of your minor dependants to use this Site.

4. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part/content thereof) without notice.

6. Products or Services

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to our Returns Policy.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order.

8. Optional Tools

We may provide you with access to third‑party tools over which we neither monitor nor have any control.

9. Third‑Party Links

Certain content, products and services available via our Service may include materials from third parties. Third‑party links on this Site may direct you to third‑party websites.

10. User Comments, Feedback and Submissions

If, at our request or without our request, you send certain submissions (e.g., contest entries) or creative ideas, suggestions or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, Inaccuracies and Omissions

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions.

13. Prohibited Uses

You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any local, UK or international regulations, rules, laws or ordinances; (d) to infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage or intimidate; (f) to upload or transmit viruses or any other malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with the security features of the Service.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error‑free. In no case shall ELIVOR LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind.

15. Indemnification

You agree to indemnify, defend and hold harmless ELIVOR LTD and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand.

16. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

17. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.

18. Entire Agreement

These Terms and any policies or operating rules posted by us on this Site constitute the entire agreement and understanding between you and us.

19. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales, and you submit to the exclusive jurisdiction of the courts of England and Wales.

20. Contact Information

Questions about the Terms should be sent to us at support@elivor.co.uk.